Oral Statements That Contradict Solicitation Do Not Legally Bind Agency to Evaluation Criteria; GAO B-415029, Technology and Telecommunications Consultants Inc.

Protest challenging the agency’s evaluation for a task order award is denied, where the protestor unreasonably interpreted the performance-based solicitation as requiring a specific staffing plan and labor mix, and where the protester’s challenge to the awardee’s staffing plan was based in part on oral statements made by the COR at a pre-proposal conference, which were not legally binding on the agency and did not serve to amend the solicitation.