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News/Protests & Claims/GAO Says Protester Must Be Eligible Before Challenging Awardee’s Eligibility
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GAO Says Protester Must Be Eligible Before Challenging Awardee’s Eligibility

The protester claimed the awardee lacked experience and was ineligible for award. But GAO found that the protester was not an interested party due to its technically unacceptable proposal. GAO dismissed the protest.

KE System Services, Inc., GAO, B-423881; B-423881.2; B-423881.3
  • Background – The agency sought kitchen hood maintenance services and awarded a contract to the awardee. The protester submitted a proposal but was deemed technically unacceptable due to insufficient experience.
  • Technical Unacceptability – The protester argued that the awardee lacked the required experience and should be deemed ineligible. However, GAO found the protester’s objections did not address the evaluation of its own proposal as technically unacceptable. Since the protester did not challenge this aspect, they could not argue that they were an interested party for the award.
  • Lack of Timeliness – Additionally, GAO noted the protester’s later claims regarding the acceptability of its proposal were presented too late. According to GAO regulations, arguments pertaining to the evaluation must be raised within a strict timeframe after a protester becomes aware of the issue. The protester’s failure to address its own technical unacceptability in a timely manner led to proper dismissal.
  • Piecemeal Presentation – GAO also pointed out that the protester resorted to piecemeal arguments in its filings. Such a strategy, in which new arguments are presented after the initial submission, violates GAO’s rules against addressing issues in pieces to avoid a comprehensive examination. Each issue must be part of a timely, cohesive argument, or it risks dismissal.

The protester is represented by William Huff. The awardee, Xenturis, LLC, is represented by Robert B. Neill, Esq., Susan Kim, Esq., Jonathan DeMille, Esq., and Joshua Reyes, Esq., from the Department of the Army. The government is represented by Jungi Hong, Esq., and Peter H. Tran, Esq. GAO attorneys who participated in the decision include Edda Emmanuelli Perez.

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