Design Principles for Responsible Use of AI to Enhance Customer Experience Using Public Procurement
IBM Center for the Business of Government – This post proposes two ways that public procurement processes can improve customer experience through artificial intelligence (AI) and presents seven design principles to guide the procurement of AI tools in the public sector.
🔒 Members Only · Protests & Claims BriefYou’ve reached the member portion of this brief.Members read the full analysis and the source documents in every case digest, six days a week.
$750/year