Agency’s Evaluation More Important Than Proposal Narrative in Determining Relevance of Past Performance; GAO B-416142, Concept Plus LLC; Synergy Business Innovation & Solutions Inc.

Protest challenging the agency’s evaluation of the awardee’s proposal is denied, where the past performance relevance evaluation was based on more than the complexity of the services, where the agency was not prohibited from identifying relevant tasks in the awardee’s references that the awardee had not pointed out in the proposal, and where the solicitation did not require offerors to retain incumbent staff.